We are the best end-to-end omnichannel retail operator in Latin America and the Caribbean.
We empower global brands to build, grow, and accelerate their omnichannel business, with a 360-degree vision of Retail in Latin America and the Caribbean
Our Services
Offer your customers the best omnichannel experience
Our goal is to provide the best user experience by removing obstacles throughout the purchase process and adding value both at the point of sale and across digital channels, in order to maximize your brand’s visibility and sales.
Goods receiving system
POS system
Last-mile services and reverse logistics
Time tracking and staff management
In-store music control
Invoicing services and local legal representation
Physical store traffic analysis and real-time business KPIs
Integrated payment media system
Multi-warehouse operation
Manage your product, pricing, and promotions strategically while we manage and optimize your channel operations.
Benefits
for your brand
- Consistency in multichannel brand management
- Control over product, pricing, promotion, and brand image
- Real-time business information and data
- Unified inventory
- Centralized pricing management
- Flexible supply
- Unified reverse-logistics platform
- Ship-from-store / multi-warehouse operation
- Local invoicing
- Integrated data support for customer service
Benefits
for your customer
- Buy online, pick up in-store
- Frictionless returns and cancellations process
- Unified customer service
- Multiple delivery options
We integrate the best technological platforms for omnichannel operations
Our clients
Omnichannel Solution
Physical Retail
Digital Retail
Commercial Partners
We operate stores in more than 70 shopping malls across the region, ensuring the right traffic and audience for the brands.
A 360° View of Your Business
TotalCommerce centralizes your business information to manage and oversee omnichannel operations, enabling real-time, data-driven decision-making across every channel and business process.
Real-time traffic and sales by channel
Supply management
Payment-method metrics
Last-mile and delivery indicators
Customer Service
Product, pricing, and promotion management
Testimonials
¿What do our clients say?
I can confidently recommend IX Comercio as a provider of comprehensive e-commerce solutions. Their team consistently delivers exceptional service, innovative solutions, and reliable support. By partnering with them across the region, we have optimized our operations, increased sales, and improved the overall customer experience.
Since 2019, when we began our partnership with IX Comercio, it has been a pleasure to build JBL’s story in the region. With a qualified and passionate team, we grew year after year, reaching goals and overcoming challenges. We know the future is demanding, but with their support, we continue with confidence and a clear path toward growth
We are available to help you grow your business
